Frequently Asked Questions

A property inventory is a detailed document that lists all items, fixtures, and the condition of a property at the start of a tenancy. It serves as a reference point for both landlords and tenants to ensure clarity on the property's condition and its contents, helping to resolve disputes regarding damages or missing items at the end of the tenancy.

While not a legal requirement in all areas, having a comprehensive property inventory is strongly advised by letting agents and is a standard practice in many tenancy agreements. It provides essential documentation for resolving disputes and protecting both parties' interests.

You can book an inventory service by contacting a local inventory company directly. Many companies offer online booking options, allowing you to schedule a convenient time for the inventory check-in or check-out. It's advisable to book in advance, especially during peak times, to ensure availability.

The responsibility for scheduling the inventory and check-in service often falls on the landlord or their managing agent. Typically, the landlord or the agency arranges the timing with the tenant to conduct the inventory and check-in service. However, the tenant should be actively involved in coordinating a suitable time to ensure their presence during this crucial step of the tenancy process.

The time taken to complete an inventory report can vary based on the size of the property and the level of detail required. On average, it can take anywhere from 1 to 3 hours for a standard-sized property. Larger or more furnished properties might take longer due to the extensive documentation needed for each item.

High-resolution photography provides visual evidence that complements written descriptions in an inventory report. In Brighton's competitive rental market—especially in furnished properties or student accommodations—clear photographic documentation can be crucial in protecting landlords from unfounded damage claims and helping tenants feel confident about deposit fairness. Photos offer indisputable proof of the property's condition at check-in and check-out, strengthening the accuracy and credibility of the report in the event of disputes.

While the landlord isn't required to be present, the tenant's presence is crucial during the check-in. The purpose is to acquaint the tenant with the property's condition and contents, ensuring they’re comfortable with what's documented in the inventory report. Their participation and agreement via signing the report are essential steps in settling into the tenancy.

As a tenant, you have the option to commission an inventory company to conduct a thorough inventory report if your landlord or estate agent hasn't had one done. This ensures you have an independent, unbiased, and detailed record of the property’s condition when you move in, protecting your deposit in the event of a dispute at the end of your tenancy.

An independent inventory clerk provides an unbiased, third-party report on the condition of the property at both the start and end of a tenancy. These reports are critical in deposit disputes adjudicated by tenancy deposit protection (TDP) schemes like the DPS, TDS, or MyDeposits. In Brighton and Hove, where the rental market is highly active and regulated, using a qualified clerk ensures that reports are admissible and credible, helping resolve disputes fairly and quickly without resorting to costly legal action.

Brighton sees a significant increase in short-term and student lets during peak seasons, especially in summer and September. This surge in tenancy turnover means that inventory services experience higher demand, which can impact scheduling and turnaround times. Landlords are advised to book inventory services well in advance during these periods to avoid delays and ensure compliance with tenancy agreements. Priority scheduling or express services may also be available for last-minute check-ins or check-outs.